◆ Corrections & updates
Corrections & updates
No review site gets everything right every time. Casino terms change, payment limits move and bonus rules are rewritten, sometimes without notice. At Ianloftus we think trust is earned less by claiming accuracy and more by showing what happens when we get something wrong. This page explains how we define a correction, how readers can report an error, and how fixes are made and recorded on our review pages.
What counts as a correction
A correction is any change that fixes information a reader could rely on when choosing where to play: a wrong wagering requirement, an outdated withdrawal limit, a payment method that is no longer offered, or a misstated licence holder. Cosmetic edits, such as fixing typos, tidying wording or replacing a screenshot without changing its meaning, are not logged as corrections, although we still make them promptly.
- A review listed a wagering requirement on a welcome bonus that the casino had since changed in its updated terms.
- A payments table showed PayID as an available withdrawal option when the casino only accepted it for deposits.
- A review named the wrong company as the operator and licence holder behind a casino brand.
- A minimum withdrawal amount in Australian dollars was copied from an older version of the cashier page and no longer matched the site.
How to report an error
- The exact page address and the section or sentence you believe is wrong.
- A short explanation of what the correct information is and where you found it.
- Supporting evidence such as a link to the casino terms, a dated screenshot or a copy of a support chat.
- The date you checked the information, since casino terms can change from one week to the next.
editor@ianloftus.com · Contact us
What happens next
- The editor responsible for the page confirms receipt and logs the report so it does not get lost.
- An editor checks the claim directly on the casino site, using the terms, cashier or support channels as needed.
- If the report is correct, the page is updated and a dated correction note is added explaining what changed.
- The person who sent the report is told the outcome, including our reasoning if no change was made.
How reviews get updated
Each of the 9 brands we compare has a review page with a visible last-updated date. When a correction changes something material, we edit the affected section, add a short dated note near the top explaining what changed and why, and recheck any rankings or comparison tables that depend on it. Older versions are kept internally, so editors can trace how a page has evolved over time.
Frequently Asked Questions
Who decides whether a report leads to a correction?+
The editor responsible for the page reviews every report, and Daniel Whitfield signs off on changes that affect a ranking or a recommendation. Sarah Mitchell, Liam O'Connor or Emma Nguyen may recheck the claim directly on the casino site, for example by opening the bonus terms or the cashier page, before anything is changed.
Can a casino operator ask you to change a review?+
Operators can report factual errors through editor@ianloftus.com in the same way readers do, and we check those reports with the same care. What they cannot do is pay for a correction, request a higher position or have negative but accurate findings removed. Commercial relationships, handled separately through partners@ianloftus.com, have no role in the corrections process.
Will I hear back after sending a report?+
Yes, we reply to every report that includes a contact address, even when we decide no change is needed. If we correct the page, we tell you what was changed. If we disagree, we explain what we checked and why the original information stands, so you can follow up with further evidence if you have it.