◆ Ianloftus
Contact us
Ianloftus is a small independent team reviewing online pokie sites for Australian players. If you have spotted an error, want to ask how a review was put together, or have a business enquiry, the addresses below go straight to the right person. Please note we cannot resolve disputes over individual casino accounts.
Corrections and editorial
Write to editor@ianloftus.com. Include the page link, the exact sentence you believe is wrong, what you think is correct, and a source such as a terms page or screenshot.
editor@ianloftus.com
General questions
Use info@ianloftus.com for questions about the site, our reviews or safer gambling resources. Tell us which page you were reading and keep personal account details out of the message.
info@ianloftus.com
Partnerships and advertising
Send proposals to partners@ianloftus.com with your company name, the brand involved and what you have in mind. Commercial arrangements never change our rankings or review scores.
partners@ianloftus.com
Usually within 2 business days · Corrections & updates
Frequently Asked Questions
How quickly will I get a reply?+
We aim to answer most messages within a few working days, Australian time. Correction reports go to the editor on duty and are usually checked first, because an inaccurate review can affect real decisions. Partnership enquiries can take longer while we look at the details.
Can you help me with a problem at a casino?+
We are not the operator, so we cannot access accounts, reverse transactions or force a payout. Contact the casino's support team first and keep records. If you tell us about a pattern, such as delayed withdrawals, we will take it into account when we revisit that review.
Do partners get better rankings if they contact you?+
No. Daniel Whitfield and the editors score every one of the 9 brands we compare against the same methodology. Partnership discussions are handled separately at partners@ianloftus.com and have no bearing on scores, positions or wording in our reviews.
Where can I get help if gambling is becoming a problem?+
Please do not wait for a reply from us. Gambling Help Online offers free, confidential support around the clock on 1800 858 858 and at gamblinghelponline.org.au. You can also register with BetStop, the national self-exclusion register, to block access to licensed Australian wagering services.